Privacy Policy

Last updated: 1st August 2024

Thank You for Choosing Alphaved Private Limited we deeply appreciate your decision to trust us with your health and wellness journey. Our mission is to provide you with valuable insights and tools to help you achieve your fitness goals. We are committed to safeguarding your personal information and ensuring that you have a seamless and secure experience with our App.

Welcome to Alphaved Private Limited ("we," "us," or "our"). We respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains in detail how we collect, use, and protect your data when you use our mobile application ("App"). Please read this document carefully to understand our practices.

1. What Information Do We Collect?

We collect various types of information about you to provide and improve our services. The information we collect falls into several categories:

  • Personal Information: When you create your profile, we collect personal information such as your name, gender, age. This data is essential for providing you healthy meal, exercise and your fitness score, suggestions and tips.
  • Physical Information: To offer personalized fitness insights, we collect data related to your physical attributes, including your height, weight, Body Mass Index (BMI), and other health metrics. This information allows us to provide you with tailored advice and recommendations.
  • Country and State Information: We collect your geographical location, including your country and state, to offer region-specific content, tips, and services. This helps us customize our suggestions based on local dietary habits, climate, and cultural factors.
  • Diseases Information: If you choose to provide it, we collect information about any pre-existing medical conditions, such as diabetes, hypertension, or other chronic diseases. This data enables us to deliver more accurate and relevant health advice and meal plans.
  • Fitness Information: We gather data about your fitness activities, such as your daily steps, exercise routines, workout duration, and overall activity levels. This information is used to calculate your fitness scores, track progress, and suggest improvements.
  • Device ID: We collect your device's unique identification number (Device ID) to ensure the security of your account, detect and prevent fraud, and optimize the App's performance across different devices.
  • Information Automatically Collected: In addition to the information you provide directly, we automatically collect certain data when you use the App. This includes:
    • IP Address: To help with diagnosing problems, improving security, and understanding how users interact with the App.
    • Operating System and Version: To ensure compatibility and deliver the best user experience.
    • App Usage Data: To analyze how you use our App, which features you engage with most, and how we can improve our services.

2. Information Collected Through Our App

Our App is designed to enhance your health and wellness by collecting and processing specific data. Here’s how we use the collected information:

  • Personalization: We use your personal, physical, and fitness information to tailor the content, recommendations, and tips you receive within the App. This includes providing you with custom meal plans, exercise routines, and water intake suggestions.
  • Improving Service Quality: By analyzing the data collected, we continuously improve the quality and relevance of the services we offer. This helps us to better meet your needs and enhance your experience with our App.
  • Security and Fraud Prevention: The information collected is used to protect your account and our systems from unauthorized access, fraud, and other security threats.
  • Data Analysis: We analyze the data collected to gain insights into user behavior, which helps us improve the App's functionality and introduce new features that align with user preferences.

Privacy Links:

3. How Do We Use Your Information?

We use the information we collect in a variety of ways to provide, maintain, and improve our services:

  • Providing Services: The primary use of your information is to deliver the services you expect from us, including fitness scores, meal suggestions, water intake tips, and exercise routines.
  • Personalizing Your Experience: We use your data to offer personalized content, such as customized meal plans and exercise programs, that suit your unique health profile and fitness goals.
  • Improving Our App: Your feedback and usage data help us refine our App's features, fix bugs, and introduce new functionalities that enhance your experience.
  • Customer Support: We use your information to respond to your inquiries, provide technical support, and ensure you have a positive experience with our App.
  • Processing Transactions: For users who choose to subscribe to premium features, we use your information to process payments and manage your subscription.

4. Will Your Information Be Shared with Anyone?

We take your privacy seriously and do not share your personal information with any third parties, except in the following situations:

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights or the rights of others.
  • Service Providers: We may share your information with trusted service providers who assist us in operating our App, conducting our business, or serving you. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Active Account: As long as your account remains active, we will retain your information to provide you with our services.
  • Deactivated Account: Once your account is deactivated, we will delete your personal information within a reasonable time frame, except where retention is required by law (e.g., for legal, tax, or regulatory reasons).
  • Data Minimization: We regularly review our data collection practices to ensure that we only collect, store, and process the minimum amount of personal information necessary for the intended purposes.

6. How Do We Keep Your Information Safe?

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure:

  • Encryption: We use encryption protocols (such as SSL/TLS) to protect your data during transmission and storage.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties. These individuals are bound by confidentiality obligations and are subject to disciplinary action if they fail to meet these obligations.
  • Security Audits: We regularly review and update our security practices to adapt to new threats and improve the overall security of our systems.
  • Data Anonymization: Where possible, we anonymize or pseudonymize your data to further protect your privacy.

7. What Are Your Privacy Rights?

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you have the right to request that we correct or update it.
  • Deletion: You can ask us to delete your personal information, subject to certain legal exceptions.
  • Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
  • Object to Processing: You can object to our processing of your personal information, particularly for direct marketing purposes.
  • Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw that consent at any time.

8. Controls for Do Not Track Features

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to be tracked. Our App currently does not respond to DNT signals. However, you can adjust your privacy settings on your device to control the collection and use of your data.

9. Do California Residents Have Specific Privacy Rights?

Yes, if you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You have the right to request that we delete your personal information that we have collected and retained, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information, though we do not sell your information to third parties.
  • Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us using the information provided below.

10. Do We Make Updates to This Notice?

Yes, we may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons:

  • Notification of Changes: When we make significant updates, we will notify you by email or through a prominent notice within the App. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
  • Effective Date: The date at the top of this Privacy Policy indicates when it was last updated. All changes will be effective immediately upon posting unless otherwise stated.

11. How Can You Contact Us?

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Alphaved Private Limited
2033, Silver Business Point, Utran, Surat, Gujarat, India - 394105
info@alphaved.com

12. Data in Our App

The data collected and used in our App is intended to provide you with personalized health and fitness recommendations:

  • Fitness Scores: We calculate your fitness scores based on your activity data and physical information to help you track your progress.
  • Meal Suggestions: Your dietary preferences, health conditions, and location are used to provide meal suggestions tailored to your needs.
  • Water Intake Tips: Based on your health data, we offer personalized water intake recommendations to ensure you stay hydrated.
  • Exercise Routines: We design exercise routines based on your fitness level, goals, and available time, with detailed instructions and tips.

13. Children’s Privacy

Our App is not designed for children under the age of 13, and we do not knowingly collect personal information from children:

  • Parental Consent: If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
  • COPPA Compliance: We comply with the Children’s Online Privacy Protection Act (COPPA) and ensure that any data related to children is handled in accordance with applicable laws and regulations.
  • Educational Content: If any content within our App is suitable for children, it will be clearly labeled, and no personal information will be required to access it.

Copyright © 2024 Alphaved. All rights reserved.